Weekend Host

We require a smart and reliable individual to welcome customers to our Volvo dealership in Winchester.

Main Purpose of Job:

  • To ensure that all Customers visiting the dealership are greeted in a professional, courteous and friendly manner.
  • To qualify all Sales Customers and introduce them to a Sales Executive.
  • To host service and parts customers.
  • To offer refreshments where appropriate.
  • To regularly update Customer Records onto the ADP System.
  • To carry out administrative duties as required.
  • To ensure that all Visitors (other than customers) sign the visitors book and are given a Visitors badge.

Detailed Responsibilities:
To meet and greet all customers who enter the building with a warm and friendly welcome and a smile. The Customers' needs should be qualified in order that they can be introduced to the correct member of staff as quickly as possible. The host should ascertain all visitors’ names so that a personal introduction can be made and they should ensure that the member of staff is introduced to the customer. When applicable customers should be welcomed by name.

To ensure that every Sales Customer is entered on to the Showroom Log in order to comply with our CRM objectives.
To help where possible with dealership events such as new car launches and used car weekend.

To open and date stamp all the incoming mail.
To frank the daily outgoing mail ensuring that the mailing fee is correct and to enter the mail into the post book.
To assist in maintaining and cleansing the database.

Working hours applicable to this role are:

Saturday 8.30am - 5.30pm with an hour for lunch

Sunday 10.00am - 4.00pm

In return we offer you a competitive reward package:

  • Staff Purchase Scheme: Once an employee has successfully completed 3 months employment they may purchase either vehicles, parts, accessories or labour from the Company at significantly subsidised rates.
  • Child Care Vouchers: We are pleased to offer a flexible way to meet the cost of childcare, where employees are able to exchange a portion of their salary for a variety of Childcare Vouchers.
  • Life Assurance: Company paid death in service benefit.
  • Accident and Sickness Scheme: Contributory scheme offering peace of mind for those following either long term sickness or accidents.
  • Pension: Snows Motor Group is pleased to offer a contributory pension scheme in line with the new government legislation. When you pay in so do we!

We regret that due to volume, only shortlisted applicants will be contacted. If you do not hear from us within 2 weeks please assume you have been unsuccessful on this occasion

Ref: SVWWH0117

Working hours Weekend
Location Volvo Winchester
Salary Meets National Minimum/Living Wage
Closing date 28/02/2017

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